Privacy Policy

Welcome to www.chubbsdogs.com, a website owned and operated by ChubbsDogs. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

When you make a purchase, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, shipping address, and payment details.

Non-Personal Information

We may collect non-personal information, such as your browser type, IP address, and browsing behavior, to help us understand how visitors use our website.

How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders

We use your personal information to process and ship your orders and to communicate with you about your purchases.

To Improve Our Services

We analyze non-personal information to improve the functionality and user experience of our website.

To Send Promotional Materials

With your consent, we may send you newsletters, promotions, and other marketing materials related to our products and services.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.

Legal Compliance

We may disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site. You can manage your cookie preferences through your browser settings.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also opt out of receiving marketing communications at any time. To exercise these rights, please contact us at [email protected].

Our Policy for Minors

www.chubbsdogs.com is not intended for use by children under the age of 18. We do not knowingly collect personal information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.

Cancellation/Refund Policy

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

We accept returns and exchanges within 14 days of the original purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and have the receipt or proof of purchase. If you have any questions on how to return items, please contact us at [email protected].

Cancellations

ChubbsDogs will do its best to honor order cancellations. However, any cancellations made after an order has already been processed for shipment will not qualify for a refund.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Shipping Policy

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ChubbsDogs
130-17 23rd Avenue, Queens New York 11356

Email Address:
[email protected]

Effective as of June 01, 2020